Bill Silver Resume

Quality Fractals

TOC

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Key Accomplishments Publisher, Editor of Software Quality World newsletter – dedicated to software quality practitioners. Achieved:  2,000+ paid subscribers at 1,500+ sites in 20 countries  Wrote articles, interviews and conference reviews Retained Search : Placed software quality experts in executive positions. Consulting and Quality / Testing Capability Assessments : ❑ IT testing capability of a major financial organization ❑ Two leading networking systems vendors In each case made 100+ prioritized recommendations. John Deere : Implemented a Software metrics and TQM program for their IT department TRW : Defined software testing and automation strategies. ComShare : Evaluated and then Optimized their Customer Service process. As a result, they won the Adapso Service Award .

Founder and Principal Medfield 1988 – 1994

Gained firsthand experience in general management, marketing, and direct sales. Software Quality World gave me the opportunity to meet and exchange ideas with the world’s leading software quality experts. Trained as a Malcolm Baldrige National Quality Award examiner. Studied the SEI CMM and other software quality assessment models. Had a unique opportunity to study, think, and develop breakthrough ideas and methodologies for quality, business re engineering, software measurement, software testing, and capability assessment.